Anne Akinboye
I recently purchased a car insurance policy from 1st central based on quotes I got from money supermarket website. On moneysupermarket website, the policy i chose stated that the legal cover, personal injury and breakdown cover are all included as standard. I even rang 1st central to confirm all these information with their agent and she did not say these things would incur additional costs on my insurance policy. However, she only offered that an upgrade of these options would cost extra, but I declined any upgrade to the standard package that already came with my chosen insurance policy. However, I find out today that those options were not included in my insurance cover I purchased from 1st central, despite being included as standard on moneysupermarket website and even when I spoke to their agent on the day I purchase my insurance. I rang 1st central to argue this out. I ended up paying for these options because they insisted I had to pay for them separately. This is a scam and moneyspermarket needs to be careful and honest with the information on the quotes they collate from all these insurance companies. I’m really disappointed in both moneysupermarket and 1st central insurance company service. Please people go to genuine can insurance companies and make sure you record your phone conversations with any insurance company in case you want to take a legal case against them about any incorrect information they provided you with either on their website or on the phone.
3 months ago
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moneysupermarket.com has a 3.80 average rating from 61 reviews

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