I bought travel insurance through this company about 1 week ago. I have had no confirmation from the insurers, no documentation for the insurance, no policy. I have tried contactiong Moneysupermarket, using the "contact us" section of their website. I did a review on Trustpilot, similar to this one. The next day the review was answered and they said they had answered my original email. I checked my email inbox and junkmail boxes, nothing! There are phone numbers listed on the net, these answer by the network stating "this number is not recognised". There is no reliable way to contact this company. I am glad it is only a small amount of money (£16.62) and not a few hundred pounds, but it leaves me wondering how a multimillion pound stock market listed company are happy to steal money from a retired person. My next stop will be the Financial Ombudsman Service.