In late 2021 I purchased something that went on sale and reached out for a price adjustment, in the amount of $8.21. MV refused a credit card refund (form of payment I used) but instead insisted on issuing a gift voucher for the adjustment. A gift voucher for $8.21 which I will never be able to use as their items range in price from $150 and up. And although I have spend thousands on their jewelry, they still refused a refund. Today I reached out to ask again only to be told I was refunded for that adjustment, which is erroneous. I have the records proving otherwise and now they have offered to have accounting look over it. In California I believe under $10 must refund in cash. My credit card was used yet they still forced a credit voucher on me. I will never buy from this company again! MV you list my business over $8.21
2 years ago
Monica Vinader has a
2.9
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from
9
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