Terrible customer service. I ordered a dress online while they had their 25% off event on. They took the money and I got a confirmation email. After waiting 4 days I received no dispatch notification so contacted customer services. They replied and said the order wasn't processed and I should get a refund in 10 days but if not contact my bank. I asked for the code so I could reorder at the discounted price and they said the event had ended and I had to reorder at full price. So not only have they still got my money they didn't even support me for my inconvenience. Customer service is essentially null and void.