I'm very pleased w/ the overall experience w/ Montana Fire Pits. From the onset of gathering information about fire pits, the YouTube videos were tremendous, informative & entertaining. I was hooked after a few videos & I knew I was going to be purchasing through Montana Fire Pits. The quality of the product has only proved to be true - huge flame w/ half the gas. A huge thank you to the customer service team too. A female called me promptly after a inquiry left on a voicemail. I was truly appreciative as I've experienced w/ other companies - customer service is forgotten - not w/ Montana Fire Pits though.