Really badly run company. I placed an order and after not receiving anything for a week (delivery time advised was 1-3 days) I enquired about my order. Received no response at all and then a generic automated notification of refund. When I further enquired what was the reason for this, I was again ignored. Upon escalating this to the management of the company I was again ignored and then received a short, bland, effortless email from customer service saying the products I had ordered were out of stock - despite being able to order them from their website and them charging me... This is clearly a very transactional company who are only interested in online sales. Very little, if not no, consideration for customers or brand reputation.