I've looked around and haven't seen any other reviews mention this.
I've ordered from Mood 3 times now. No issues with quality or shipping but after the 3rd time, I started getting spammed with phone calls and emails from a "personal mood consultant", trying to offer me deals and discount codes. I've already come back twice now, you don't need to try and convince me and/or sell to me even more. Spamming my inboxes is only going to inspire me to shop somewhere else, where the staff won't pose this issue.
3 stars because the product itself is good.