“'Customer service' has deteriorated to the point where it us useless. I DO NOT want a couple'a Freebies to shut me up and hope I go away. I wasted so much time with this company. They never address the poor customer service -- just offer Freebies and discount coeds to try and make the problems go away. GREAT example of a company trying to milk every last dime with minimum reinvestment for customer service.”
“I have been ordering from Mood for quite awhile and find the products to be superior to other brands I have tried in the past. I particularly like the classic high to relax me after a stressful day at work…just what the doctored ordered. I also like the morning delta 9; really enhanced my focus - I was able to stay on task an accomplish a great many tasks I had been putting off. Note: I took the morning delta in lieu of my adhd meds…I am not recommending that others try this but it did work for me! The only mood gummy that I found lacking was the rapid onset.”
“I tried to contact Mood about a problem with the last order I got and I was totally ignored. I even uploaded a picture of the item I had a problem with and the order number too. This is the second time I had a problem with an order from them. I will need to find somewhere else to shop for gummies.”
“My issue was about shipping! The company claims that they "ship within 24 hours of your order". Not true. A label for shipping is created within the 24 hours. This isn't my first time with this problem. They are a young company and I try to give them a chance to make it right. It's like Fyre festival mail!”
“I've looked around and haven't seen any other reviews mention this.
I've ordered from Mood 3 times now. No issues with quality or shipping but after the 3rd time, I started getting spammed with phone calls and emails from a "personal mood consultant", trying to offer me deals and discount codes. I've already come back twice now, you don't need to try and convince me and/or sell to me even more. Spamming my inboxes is only going to inspire me to shop somewhere else, where the staff won't pose this issue.
3 stars because the product itself is good.”
“I had to make a return sadly. Through no fault of theirs.
I really wanted to try it, but was told by Dr. That it would interfere with my medication.
Needless to say, they were very polite, professional. And quick with the refund
I really wanted to try these.
Great company! Mailed quickly, package was discreet and wrapped with love
Thank you mood
I will recommend you to anyone”
“I,ve was taking the sleep gummies on a regular basis and it did help me sleep really good . But after a while I started to get severe anxiety getting up in the morning,and it lasted all day. So I stop and no more anxiety!!!!”
“I ordered and received the gummies for creativity, arousal and classic high. I even doubled up and took two gummies at once. I didn't feel a thing. These were so expensive. I haven't tried the classic high ones yet but the creativity and arousal ones are complete duds and they are sold as high potency? Do not buy these gummies. I had a few friends who were looking for gummies and I'll definitely tell them to avoid mood. So expensive for absolutely no high at all. So disappointed and I'm out like over a hundred dollars!!!”
“Wasn’t sure if my order went thru
Found I had done it twice
Emailed straight away
They advised they hadn’t shipped
Which I found that since I emailed straight away it would have been a miracle if done
However they charged me a restocking fee
What the heck?
That is just rude
I cancelled the whole order and they charged me twice
Would Never use this company again
No customer service and a huge rip off”
“BEWARE!!! I write this sitting in the Emergency Room waiting for my sister to wake up. She took it with her husband last night at 9pm after dinner out and they got so messed up that she was incoherent and both of them were throwing up. It's 4pm now and he's still high and she's passed out in the ED and they're waiting for her to wake up and bear weight so they can discharge her.”
“If I could rate this company no stars I would. The product takes way too long to arrive and more often times than not, the product is not worth the wait”
“I have been with them for a while now and lately there have been ongoing issues either with the order (missing items) or the price (shipping was $5.99; charged me $7.99). They don't give any notifications of changes. Also, they send out flyers to your mailing address without your consent showing images of cannabis. I do not need that kind of unwanted attention drawn to me. Customer service is horrible in answering questions.”
“I loved cupids kush … a really mello high, one BIG problem is when heated it sparks from my pipe, burnt my face twice, users beware, I won’t buy it ever again, 1st time I’ve had an issue.”
“I didn't get my order. I might cancel my order if I don't receive the order in a few days. I didn't want to have to wait a few more days I wanted my order today it irritated me to have to wait longer after I told them I wanted the order every 15 days.”
“I keep seeing their ads ans wanted to try something less expensive. We'll, BIG mistake. I ordered Epic Euphoria THC Gummies. First, they tasted horrible. It got me high, but not happy. I woke up feeling drunk when I nave to work. That is what I want to get away from. I'm going back to Cheech and Chong's gummies. More expensive but at least I feel fine the next day.”
“I ordered 2 sour diesel vapes and 3.5grams of gushers flower got everything but the second vape I've tried to send picture of invoice. But it's not letting me”
“I ordered 2 sour diesel vapes and 3.5grams of gushers flower got everything but the second vape I've tried to send picture of invoice. But it's not letting me”
“I really enjoy my sleepy time gummie, I was having menopausal sleep depravity, nothing was helping me,I tried other sleep gummies, but mood is the only ones that actually help me relax to get some sleep,one gummy at bedtime,is all I need.”
