“AVOID THIS BUISNESS!As of July they are using a fraudulent delivery service called better trucks. My package has not been received for over 2 weeks and the customer service went silent. Im out almost $100 after being a customer for over a year. Unless you want your money stolen, do not order from them”
“They rolled out a new website that has problems. I tried to place an order for 3 days and it wouldnt give me the discount using the code. Each time I contacted them they said we are working on getting this resolved try tomorrow. In the 4th day I finally got my order placed but I can't track it. Instead of using USPS like they used to they use a company called Better Trucks. Mood is located in Oklahoma and I'm in Texas. When I traced my order it's in Chicago IL. Why would s package go there when Texas is just south of Oklahoma. I emailed Mood and the trucking company and get no response. I know they are legit because I've placed several other orders before. Seems I need to find a new company that offers leaf. I'm not satisfied with their website or customer service anymore.”
“Awful company to do business with. The worst customer service and very shady and fraudulent practices. They then lock your account or prevent you from making changes to your profile, such as deleting your credit card. Any company that refuses to let you do this is scam. They keep charging me for orders and when you ask customer service to stop this practice, they lie and say they will and they do nothing about it.
The product itself is awful. The gummies are always hard and taste metallic. The flower is the most rancid, awful smelling poison I have ever ingested. It smelled my house for weeks. Their service is awful and they are a scam. Do not buy from them. You will regret it. BUYER BEWARE!”
“I have order nothing but gummies and have tried 25mg-50mg and I also tried the THCV morning gummies which are my favorite but the affects lesson the more often you take it so you have to take more and more to get the feeling you’re after. Also every time I take any of them I get tenitis in my ears! So weird. The regular gummies make me super tired so I’m sticking to the THCV so I can stay motivated. I weary of the delta 8 and 9 thinking that may be causing the tenitis.”
“Beginning of this year I received a Hello Mood card (advertisement) in the mail. I thought, sure...this can't be legit. Although quite sceptical, I decided to order. My order arrived earlier than expected. I ordered 7 or 8 times after that. Never a problem. Loved everything! All of the sudden, the next time I ordered... They don't ship to Maryland. I still don't know why. Why did they send the card in the mail, to Maryland, in the first place? Other places online ship to all states but, it's more expensive and I don't trust their payment methods.”
“I ordered some moonrock and was really disappointed the pic on the site showed the regular moonrock with the keef instead I got what looked like a big ball of resin most of the 8th was the outer shell which I think was hash but didn't really taste good or elevate me very well the inside of the rock looked like stuff you pull out your pipe when cleaning it and it was probably not even a gram it was a thick shell of "hash" sorry I really don't recommend I put pics si you can compare to the one they show on the site”
“Im not sure what the fuss is about. Did not feel anything really. Im not a smoker...just started. No tolerance but felt nothing. Disappointed. Expensive as well.”
“I was assured Better Trucks was only used for vapes because they are a terrible shipping company and take forever. im one state away in texas and they sent it alll the way up to maryland or someplace and then came all the way back. I could of driven and picked it up faster. AND you CANT TRACK. so, i order again and do not get a vape so i dont have to deal with that again. GUESS WHAT...they used them again!!!! All of the terrible reviews and they are putting me through it again. NEVER AGAIN”
“2-4 years ago i bought from mood a 100mg edible cookie and numerous packs of 25-50mg pack gummies. i was very thrilled with the cookie which i ate in halves. then the gummies id eat during shifts at my ge so it was truly a little treat to have them. Thinking bwck now i want to try more of what Mood has to offer and maybe treat myself to a brownie❤️ Love you guys!”
“Your product seems a tad pricy to me. I've tried the gummies several times and just don't get it. I tried some crystal like substance and got nothing from it.
I get my best buzz from a small glass pipe and 'flowers'. I still can't believe I get weed delivered by the postal service. Nice n' clean-- no stems no seeds...........”
“Hello fellow MJ lovers! I’ve ordered from Hello Mood a total of 3 times. I ordered eddies once and pre-rolls twice(1 order just ordered), I received both ordered in less than 5 days. The eddies gave me a really calm peace of mind. It made working more tolerable and I do customer service and if you work in customer service you know how that goes! lol! I had ordered 2 pre rolls a week and a half ago ( flavors:wonder-bread & Kush mintz) and they were hitting! 4-5 puffs got me there. Also, just to inform I took a 6 month T break. I just put another order in for 3 more pre-rolls Wednesday and it should arrive some time next week. I’ve only had to speak to customer service once because there was a glitch with my tracking # ,but they helped me in less than 5 minutes. Definitely try them out! Package is very discreet and there was no smell for the pre rolls until you opened the outter packaging.”
“I have ordered the gummy‘s more than one time. They are awesome! The packing is great shipped and received in a few days. Highly recommended! … no pun intended. Lol.”