“My issue was about shipping! The company claims that they "ship within 24 hours of your order". Not true. A label for shipping is created within the 24 hours. This isn't my first time with this problem. They are a young company and I try to give them a chance to make it right. It's like Fyre festival mail!”
“I,ve was taking the sleep gummies on a regular basis and it did help me sleep really good . But after a while I started to get severe anxiety getting up in the morning,and it lasted all day. So I stop and no more anxiety!!!!”
“I keep seeing their ads ans wanted to try something less expensive. We'll, BIG mistake. I ordered Epic Euphoria THC Gummies. First, they tasted horrible. It got me high, but not happy. I woke up feeling drunk when I nave to work. That is what I want to get away from. I'm going back to Cheech and Chong's gummies. More expensive but at least I feel fine the next day.”
“The product is Ok if your ordering top.shelf.
Shipping is very slow , and getting slower , the customer service team " standing By " is more corporate lip services. If they actually cared for their customers they would hire more people to process the orders quicker , but I guess the people at the top always forget the customer when the money starts rolling in.”
“Was checking the reviews before purchasing as i can't get them in VA any longer, but I'm find another supplier. I didn't notice they're super expensive”
“My husband has been trying to unsubscribe to mood for over 3 months he has spoken to many representatives and no one will cancel his subscription. That say they did but the very next day they charged our card. Will never order from them again. I now have to go to my bank and cancel my debt card. Very disappointed”
“Im not sure what the fuss is about. Did not feel anything really. Im not a smoker...just started. No tolerance but felt nothing. Disappointed. Expensive as well.”
“We were spending $100+ every few weeks bc we loved the company and products. I have chronic illnesses and their gummies were fantastic for pain management/sleep. Customer service was great. Set up a subscription and everything.
Best part was reliable shipping/tracking. They say most customers receive orders in 3-5 days. We live super close to a warehouse, so we always got shipments in 4 days.
I work in marketing, and inconsistency is a no go from me when it comes to doing business. Now we’re waiting on a new company that sent us a broken tracking link.
They changed shipping companies out of the blue. Still waiting on our $120+ that shipped NINE days ago and is still sitting in Hillside, IL after being shipped from Oklahoma. We live in north Texas.
Luckily we found a more reliable company with better product in person. We’ll see if this other order ever gets here, but since it’s been 9 days and it’s still on the opposite side of the country, I won’t hold my breath.
Mood, we had such a good thing going. Super disappointing.”
“Good products, but Hello Mood recently changed to using Better Trucks for shipping and it’s ruined the perception service and delivery expectations. Shipping is 3x-4x as long as it was previously. Better Trucks doesn’t have modern interline travel tracking, nor projections and estimates, only check ins on arrival per major stop. If the shipping isn’t firmed up, I won’t be able to make another order.”
“The customer should have the choice between USPS or BTS. Since the new shipping was not disclosed until my 4th call to the company on my tracking number. The fact it ships from OKC to Chicago hub is ridiculous to get to TX.
The product is good. I won't be ordering again. Bye bye bye.”
“I am really unsure of the risks. I ordered a test Gram of dark rainbow flower. I received it within 3 days. The shipping was fast and was delivered to my door without the need for a signature. I have not smoked or ingested thc in 8 years. I am only now doing so because of the legalization and for my anxiety, insomnia, depression and appetite. I rolled raw and used a hemp wick to insure pureness. I took 2 hits and put it out. Once it started to hit me i started feeling really ill and anxious. My heart was racing non stop. I was coherent but madly uncomfortable. I tried sleeping it off but it kept me awake. There was no comfort in laying down. Doing anything lost interest (watching tv, playing video games, youtube, ect) So i buckled in and was maybe up for 2 hours feeling the exact same. My stomach got upset and i finally fell asleep. I woke up and since then I feel airy minded and anxious. (it has been 2 days) I am starting to feel those awful side effects go away. Once I am fully optimal I am going to just have to go to the dispensary. The regular thc gummies i had after that had the exact feeling i was used to 8 years ago. Im not sure if they put something in the strain or if it was just bad or what. Just be and careful start small If I had blew through an entire J on one sitting maybe I would have needed a hospital.
On the other hand the buds smelled exactly like real bud and smelled extremely potent. Something I was proud to have. But if it will make people sick i do not want it.”
“I ordered from your company using a card that I received in the mail. I never set up an account or anything now I’ve been charged again automatic shipping and charged for something that I’m not happy with and I never authorized further shipments. This is bad business all I did was made a phone call and purchased one order all of a sudden, you’re shipping automatic without my authorization don’t like it”
“TAKES WAY TOO LONG TO GET AFTER IT'S SHIPPED!! USE SOMETHING BETTER THAN USPS! IT'S BEEN A WEEK AND I GET OTHER THINGS DIRECTLY FROM CHINA ALL THE TIME THAT TAKE 9 DAYS EACH TIME!!”
“The Moody Company kept avoiding my Questions Avoiding my questions from pre-written information and wont tell me avoiding about Who’s inspects your product Is it the Food and drugs? And many more questions avoided and went back to using his cue cards? He Didn’t want to tell me if he was in the United States or another country selling this I told them who inspects your product and they used cue card ssaying that there people inspected I didn’t know, the food and drugs”
“I recently brought two flower types: Pink lemonade, Pluto and one infused tiny pre roll. The flowers didn’t smell or taste like any weed I ever had. This was my first bad experience with this company and may be my last.”
