I ordered a ceramic cat drinking fountain and received a cheap plastic one. Really really cheap plastic. ( By the way, the stuff comes from China )I contacted Customer service and they told me they would not pay the shipping to send it back, but I could send it back at my cost to get a full refund. The other resolution was to refund me 40% of the price and I could keep it. I will never purchase from them again.
5 years ago
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