Shocking customer service!
I ordered a card, hoping it will arrive on the day of funeral (6th of Nov), but it didn't.
Week after, the card with condolences still was not delivered ( 13th of Nov). Contacted the CS, been told the card might been lost, and it will be re-send.
Another week and another excuse - the second card never arrived, as it might have been lost! Again!
I do understand some delays, yet, you cant blame everything on the pandemic!
No thanks
Zuzanna
4 years ago
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