I ordered a card for my son's birthday last weekend. The card has not arrived. I then checked with two other people I have sent cards to in the last few months because I remember thinking at the time that it was not usual that they didn't say they had received their cards - they usually do. Neither had received. I cannot see how Moonpig can blame this on Royal Mail - it is incredibly unlikely they would have lost 3 orders. Therefore, they took my money and did not send. Are they scamming customers?
4 years ago
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