First order with MoonPig. Flowers were so poor I couldn’t display them. Complained to MP (Matthew) who “processed” refund on 17/12/20. Refund didn’t arrive in account so had to chat with Simon on 05/01/21 - same promise as Matthew but not looking good for refund. Poor quality and worse service - first and last Moonpig experience. Still waiting for refund - would be zero stars for all categories if allowed! Not a way to treat customers!
4 years ago
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