Had an email on the morning of my Dad's birthday to say that the hamper gift was out of stock, despite putting in the order back in January. I then had to rush out and buy him another present and card. Customer service told me that my order was dormant until day of processing. I was so upset, my father was extremely ill with covid over Christmas and I wanted his birthday to be special. The £10 credit they have given me will lie dormant in my closed account as I will never use this company again.
4 years ago
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