My moonpig account was hacked on 3rd Feb and £140 worth of orders were placed. I managed to intercept and cancel orders before they where sent however payment was still going to be taken which i understood but expected it to be straight forward and my money to be returned. I am still waiting for my refund 11th March. Iv contacted them numerous times and still getting fobbed off and told it will take 10 working days. In my eyes they are as bad as the people that originally hacked my account.
4 years ago
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