I would make this no stars if I had this option! Ordered a potted rose and chocolates and paid extra for Mothers day delivery. 2 days before Mothers day I received an email to say the chocolates would be substituted. Contacted customer services to ask for an alternative but then cancelled it when I realised this would arrive 2 days late. My mum received a delivery on mothers day with substituted chocolate and the message was from another unknown couple. To top it off I received the cancelled substitute at my address this morning. Contacted customer service they didn't seem at all concerned. They have sent a credit to my moonpig account but had to ask for an apology.