Whilst I appreciate that their delivery partners Royal Mail let them down on repeated attempts to deliver my order, their handling of the issue was disgraceful. Over 90mins of various chats that timed out and being told to deal with Royal Mail customer services I finally received promise of a refund. Very frustrating and disappointing that this once great company has sunk so low.
3 years ago
Moonpig.com has a
1.5
average rating
from
1,273
reviews