Next day delivery is a lie. I placed an order for next day delivery only to find out next day that it can be fulfilled. The best moonpig can do is refund my postage. What I would have much preferred is honesty up front about whether an order could be fulfilled upfront. Had I known this was not possible I wouldn't have ordered with them at all. They've offered a £5 voucher as a gesture of goodwill which will go unused. Instead I'll do my best to tell my friends and family not to use this company.
3 years ago
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