I ordered an anniversary card and balloon that cost me about 18 quid it's been 6 days and it still hasn't turned up, my anniversary date has been and gone.
Today they tell me the order is on the way and they can not refund me as they have done there part and to speak with them after it's been delivered if I still want a refund.
Cant talk to anyone on the phone now it's all online via text, first time it said there is a 45min wait.
I've been let down twice now by moonpig the last 2 years. Inwill not be using them again, really gone downhill.
3 years ago
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