first of all I found out from my bank that Moon pig have been taking £15. 00 every month from my account, under a different name, apparently its totally legal because what they do is tick a box automatically when you order online that gives them permission to take this money off you every month. It apparently says something like do you want to save money on your next order, tick this box. Despite having my money every month they continued to charge me in full for every card I sent so I didn't save anything. I spent £22.00 on my last order and it was never received either. Terrible company will never use again