I had the WORST experience imaginable with Mponpig! I spent a lot of money on a Ferrari experience for my dad's 60th birthday, and they managed to RUIN it completely! The card arrived with NOTHING attached, leaving my poor dad to assume that I didn't care enough to get him a present. I am absolutely HEARTBROKEN! I spent so much time and effort researching the perfect gift for him, and all of it went to WASTE thanks to Moonpig's complete and utter incompetence! As if that wasn't bad enough, when I contacted them for help, they were completely USELESS! It took them WEEKS to respond to my messages, and when they finally did, it was with some generic, automated response that was no help at all. And then, to add insult to injury, they only refunded me for the experience a MONTH after my dad's birthday! That's a whole month of my dad thinking I didn't care enough to get him a gift, and a whole month of ME feeling like a failure as a daughter. I am absolutely DISGUSTED with Moonpig, and I will NEVER shop with them again. From now on, I'll be taking my business to FunkyPigeon or ANYWHERE that actually gives a damn about their customers! This whole situation has left me so ANGRY and UPSET, I don't even know what to do.