Ordered a father's day card and upgraded to include a 'pub in a box' connection of beers. Unfortunately one of the cans was split and spoiled the box as well as being one beer down. The outer postage box was not damaged.
When I found out I contacted Moonpig. The insisted on getting a picture, but the box has been disposed of by my dad at the time. Without a picture there was 'nothing they could do'.
What happened to customer care!? - I'm not going to use Moonpig again and discouraged everyone else.
2 years ago
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