Yesterday I received a card and gift from my son for mother's day. A tin of shortbread, which I haven't opened yet but the packaging was bad. The tin was in a box with no packing around it and so was moving around in the box. The tin lid was off so the cellophane wrapped biscuits were loose and the tin was badly dented. I haven't told my son as he would be upset that I didn't receive it in perfect condition. I know the royal mail delivered the box but if there had been packing around the tin it would have been fine no matter if the box had been knocked around.