Card arrived for friends anniversary , luxuryhamper didn't. Wasn't notified by moonpig , I had to contact them . They said they would resend the hamper at their cost ( I had already paid for that and it wasn't deivered) offered my £5 , then £10 credit to my account as a good will gesture. Sad it wasn't about the money , the moment had passed for their anniversary. Asked if they could add small bouquet of flowers as a good will gesture and was informed thy don't do flowers? . Account with moonpig now closed . Poor show , moonpig, expected better !
10 months ago
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