Moonpig has let me down several times, blaming delivery and I have tended to give it the benefit of the doubt, until my latest experience. I design two cards for my husband's big birthday, paid extra for a named day delivery slot; despite receiving an email stating it would arrive that day, 4 days ago, these cards have still not turned up. There are no amount of apologies for such an upsetting experience. In addition I have also found it difficult to pick a decent card, the products have become very samey. Moonpig has lost its market share and this is of no surprise to me. I will never use it again!