Joke of a company, Delivered a card and plant a day late than a specific date, as my mum was going on holiday the next day for 2 weeks and I wanted to make sure she got it before she went.
DPD then delivered it the day after the arranged date ( today ) and left it on their doorstep, which obviously they are now not there. By the time they get back from holiday its likely the plant will be dead and card ruined.
Moonpig gave "delivery credit" for the amount of the late delivery, but insisted they've done their Job and wiped their hands of it, with nothing else could be done even though the order wasnt signed for and is now left outside someones front door who wont be there until the 1st of next month.
Absolutely shocking. Could have gone to tesco and got a plant and card at a fraction of the price if i wanted to do it all myself, now I've got to either try and get to my parents house and retrieve the plant, or just accept its going to be perished by the time they get home and buy them another one.
12 hours ago
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