If I could give a no star I certainly would have done. My partner ordered me what should have been a beautiful bunch of multicoloured lilies as a gift from my newborn son to celebrate my first birthday as a mummy. They arrived, I got very emotional (what girl doesn’t love being surprised with flowers). However what I opened was extremely disappointing, there just half a dozen in there (for the cost thats appalling) only 1 of the flowers was actually in tact (or looked remotely like a lily), most had been ripped from the stem or squashed to a point of no fixing. From a ‘coloured’ perspective well most of them had brown leaves so maybe that was what they classed as coloured. I am extremely grateful to my partner for the thought he put into this but feel extremely let down that he has spent a lot of money on having them delivered to be sent in the state they was. I wouldn’t have paid £3 if they had been reduced in a supermarket for the flowers I was presented with. I will not be using this service again and do not expect the flowers to survive the weekend. I am also not one to complain but this has upset me that much I felt I had no other option. Please be aware before you on order flowers from moonpig. My partner rang to make a complaint (was on hold for well over 30mins) the operator was extremely helpful and friendly and they did offer a full refund so customers service was excellent, just a shame about the product. On a positive the card he got me along with the flowers was just perfect, a beautiful picture of me and my son. Will give the star for that.