Ordered gift on 31st May for my friend as she had some terrible news. This still hasn’t been received. Can’t call at the moment and tried 3 times for online chat - always in a queue of over 200. Each time when I get to between 50-40 it disconnects and ends the chat! Terrible service. Unresolved issue and only one method to contact customer services currently. I won’t be ordering from them again!
5 years ago
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