Total waste of time! Took out standard car insurance which they charged me for but did not send me any email links or documents in the post. After three calls to a South African call centre, I was told that the car was covered, but a technical glitch meant that they could not generate the policy or documents. I was assured it would take 72 hours and I would receive them via email. After one week, I had not heard anything and I checked the motor insurance database which showed my car as uninsured. I again tried to call but could only contact them via webchat (which is hidden in their website). To be fair, the representative sorted me out a temporary cover-note immediately, so at least I knew I was covered to drive. Now one month later, my documents have come through the post and lo and behold, my wife is now not a named driver. After a call again to the SA call centre, I am told that they cannot understand why my wife is not on the policy and perhaps she was only a "temporary" named driver. Fortunately, I have the Go Compare details for the quote and the cover note, which both state my wife as a named driver. I am currently waiting a call back. Whether this will come is anyone's guess. Save your time and money, pay that little bit extra for a decent car insurance company.