Been with more than for over ten years for car.buildings + contents. Not a claim made for any. Allways willing to haggle at renewal & I was allways happy with the result. "But" then a drunken cyclist rode her cycle into my offside wing mirror & broke it.police were involved & I was cleared of any Blame but advised to report it to my insurance which I did. No prizes for guessing the result. Money supermarket estimated car insurance had reduced by around 10% at that time but mine was increased by more than no pun intended!!! 75%. From 197 to 354. Crazy. Did offer me £50 m+s voucher though.!! Now with the AA for £205. Now a bit of a wait for the come back to us mail. Could'nt even respond to why they let good customers go & take a gamble on replacements.direct line in the making. And a lot of other British businesses.