Donna G
No complaint on the delivery but packers and probably managers need training. I emailed customer services 2 or 3 times about bags being overloaded and raw and cooked foods being packed together. Even eggs arrived broken. Customer services replied to say they would let the depot know but nothing changed even though I told them that I am disabled. In my last email to them I asked for it to be forwarded to a manager higher up in the organisation and also to the manager at the depot. I asked for them to look at it with a review to improving their delivery service and to get back to me with the outcome. I did also inform them that I would use one of their competitors if they didn't get back to me. I'm not surprised but verydisappointed that I didn't even get acknowledgement of my email. I haven't used them since I sent my email which I hope they know. So with this and looking at other comments it's obvious that they do not care about customer service or satisfaction. Shame on you Morrison's.
7 months ago
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Morrisons has a 2.38 average rating from 1,424 reviews

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