“If you shop in Morrisons hatch end
And have ever used the 8 for £10 offer that has been running for a few weeks in the frozen section please check your bills because the discount is not being applied. I was over charged by £13 pounds and had to argue for half an hour with the assistant manager
pav who was very arrogant and even when the lady on the till told him it was a recurring problem didn’t really want to admit to it.”
“I frequently use self serve and very frequently the discounts are not applied, finally gave up today and left the shopping in the till. Sick of waiting in customer service queues for refund.
Morrisons your useless and I’m boycotting them from now on, over priced and fleece you with not applied discounts at self serve.”
“5 Stars – Outstanding First Experience at Morrisons Hatch End!
Just moved into the area and popped into the Hatch End Morrisons this weekend for a shop. It was my first time shopping at Morrisons—I'm usually a Tesco or Waitrose customer—but I have to say, I was *blown away* by the experience.
The store layout is great, the prices are seriously competitive, and the staff were incredibly helpful. One person in particular stood out—Paul, one of the duty managers. It’s rare these days to come across someone who genuinely goes above and beyond, but Paul exceeded all expectations.
We didn’t have a More Card at the time, and he took the time to explain how we could still collect points by calling customer service. Not only that, he stayed with us, jumped on the call himself, and helped get the points added to our account—all with a smile and a super helpful attitude.
Massive thanks to Paul and the Morrisons Hatch End team. You’ve definitely gained a new loyal customer!”
“Just like to say that the customer service manager Jason is a credit to the High Wycombe store. Unfortunately I had to return an item to the store which I explained online using the contact form. Jason telephoned me the same day to get the problem resolved. A credit employee to Morrisons.”
“I am extremely disappointed with Morrisons at Brentford Waterside, TW8, due to the excessive noise coming from their industrial fans, which run 24/7 without any break. The noise is unbearably loud, making it impossible to sleep or enjoy any peace at home.
Despite multiple complaints, Morrisons has failed to resolve this issue. They acknowledge the problem internally but refuse to take real action. Their response has been slow and dismissive, showing no concern for the residents suffering due to their negligence.
In addition to the noise, foul smells are also coming from the back of the store, further affecting our quality of life.
I strongly urge Morrisons to take responsibility and fix this ongoing problem. Until then, I do not recommend this store to anyone living nearby. Terrible customer service and lack of accountability!”
“I purchased Yogurt from your Patrick Store last Friday which was 4 days out of date which is disgraceful. I complained to y
The store who offered me a £2 voucher which wouldn’t even cover the purchase price. I pointed this out to them. I was then offered a refund if I go back to this store I informed them this store is 45 minutes from my home and as an alternative could they not offer me a gift voucher for my local store which is 5 minutes away but they said this was impossible. Very bad customer service I will no longer be shopping in any Morrisons store in future.”
“I have had 2 refunds successfully processed without any interaction within 24 hours if you deal with them via Amazon might slow down the process of a refund”
“SHAME ON MORRISONS
It is sad to note that 15 months on since the PALESTINIANS GENOCIDE started and morrisons is still sourcing Israeli products. A state which has been designated APARTHEID STATE by HUMAN RIGHTS WATCH and AMNESTY INTERNATIONAL. UN has declared that Israel is committing Palestinian Genocide and INTERNATIONAL CRIMINAL COURT has issued INTERNATIONAL ARREST WARRANTS for israeli PM Natanyahu and his government, who have conducted a reign of terror on Palestinian civilians resulting in the loss of 50,000 plus innocent lives, mainly women and children, millions displaced and a systematic destruction of their homes, livelihoods and infrastructure.
I take issue with morrisons and, its simple, why are we as customers made to buy products made and grown from the occupied Palestinians lands.
Morrisons is irresposible and worse complicit in the PALESTINIAN GENOCIDE by the very fact that it's aiding and abetting a GENOCIDAL APARTHIED STATE and placing products on British table from UN recognised Occupied Palestinians lands.
I say NO to Israeli products and demand morrisons stop exposing unsuspecting British consumers to unethically sourced blood products from a GENOCIDAL APARTHIED REGIME.”
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“Dreadful service, 2 late deliveries, missed items and no phone calls to advise of late deliveries, then when I requested transcripts of phone calls I was informed I was not allowed to have them, really?”
“Had a Christmas order which wasn't delivered on the arranged day or the next day but they took the money. Surely this is theft! After11 days and 2 phonecalls they have now processed a refund but say it will take up to 10 days to reach my bank account! Why?
Seriously disillusioned with what I thought was a good store.”
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“A computer glitch erased my order and click and collect slot for today. I would like to thank Nikki and Trevor at Bescot for sorting it out and being absolutely magnificent They couldn't have been any more helpful Merry Christmas xx”
“Went into Morrisons in clactonn into the restaurant, everything was dirty floors tables, cutlery everything do not recommend eating at this restaurant”
“I bought 3 boxes of milk tray which were placed on 3 shelves each shelf contained boxes of chocolates on each shelf and were labeled at £2 50 with more card and these were placed at the end of the isle on 3 tier shelf after checking my bill I noticed I had been charged just under £4 taking it up with a store manager she said it was a mistake the £2. 50 price But I noticed how many people picked up these chocolates and how many would have checked their bill I did get my money back and the chocolates but I was made to feel I was wrong on pointing this mistake out A Mistake at a local Big Store which should not happened it would have been good if the store manager and assistant at the desk would have been more pleasant instead of making me feel I was in the wrong by pointing the mistake out check your bills after paying while in the store”
“I booked slot 7:30 to 8:30 one hour slot but 11:00 I didn’t receive any delivery up vey bad experience with Morrisons next time I’ll prefer to go to ASDA or Sainsbury’s these are better then Morrisons I recommend to others not go with Morrisons”
