“Absolute robbery!!!!! Cheaper brands taken off the shelves,bowing down to expensive brand's....prices skyrocketed over the last 6 months... won't shop in any morrisons again! 0 stars.”
“Shout out to Joe (Seaford delivery driver) who delivered my elderly parents shopping today. I was visiting and Joe brought the shopping up several flights of stairs (no lift) he carried it into their kitchen he was so polite, engaging and respectful. Well done Joe, I wish there were more people like you!”
“So so so so disappointed with Morrisons for changing their own branded sanitary towels. The old product was cheap light weight perfect. Then you change them, horrible, thick, really not nice. Hugely disappointed please change them back!!!!”
“You far from deserve this one star! Why do you falsy allege to give a voucher when enough points have accumulated? This is untrue,I have the receipts to prove this, I have contacted you by post a number of times only to be completely ignored.You are quick enough take my money!!! You seem to forget that home bargains,Tesco,Iceland warehouse ,B&M and soon to be Lidl are all in the vicinity of Etruria/Hanley this is exactly why I avoid Morrisons because of your lax ignorant poor conduct and it's not the storesat fault it's Yourselves and also the dispensers that issue vouchers when people stupidly spend their money in good faith with you.”
“Blackburn 3 Dec 2025- both lifts broken, travellators broken, only access into store from level 2 down a spiral staircase. How are elderly and disabled customers supposed to manage? Shocking situation.”
“I have had deliveries from morrisons on a few occasions - previously been fine and this time they decided to substitute items without asking if this would be OK - i am not happy with this as if i were in the shop myself shopping i personally would just leave it and buy that item from another store - if this is how they are going to continue then i can't see me getting anymore home deliveries - from here at least. If they don't have them and a don't want a substitute item them i think they should just refund the price of that item or items.”
“3 stars and to be honest, that’s being kind of generous. I used to love a Morrisons and we’d drive 30miles to get to our closest one. Not now though. Our Morrisons (Banbury) is like a store that time forgot. All of the fridges are leaking and there are puddles at the end of each aisle. Random things are piled up near the hot counter in an attempt to replicate Aldis middle aisle but it’s got all the allure of a jumble sale on a wet and windy day. Meanwhile, the cake counter is genuinely selling pieces of cake and meringue for £2.55 a piece yet it really looks like someone dropped them on the floor and thought ‘sod it’. On the upside, the cafe is always busy even though the prices are through the roof nowadays. So, all in all, perhaps give it a miss unless you really need something. They sell very nice ‘cheese poppers’ in the chilled aisle (hence the 3 star review)”
“Scruffy, dull atmosphere in the aisles, looks ten years out of date. Silly staff uniforms.
Plus side, the bakery section is still ok. But it’s not a pleasant shopping experience and your prices are way too high for what you offer. Sorry but Lidl and Aldi will soon shut you down, you can’t compete .”
“Morrisons Chester
The store is understaffed- about 8 serviced tills but frequently only two operatives- hence 3 or 4 people queuing with full trolleys. about 20 self service scan stations with 1 person running around trying to fix problems- now they have replaced most of the self service points with more stations which are not able to deals with shopping trolleys.
Aisles and spaces filled with cheap 'opportunity buys' - cheap junk that gets rummaged through like a jumble sale and left in a mess.
Stock piled up on in front of shelves and end of aisles on pallets as if the warehouse has run out of room.
Stock on the shelves jumbled and unsorted.
Frozen food shelves with stock just thrown in.
Many items regularly out of stock.
Aisles cluttered with stock trolleys and flattened carton trolleys.
1 person on the desk to deal with customer issues who also had to deal with meal deal buys, newspapers, assorted vape/nicotine buys. as. well as the many lottery ticket cards/buys/queries.
Does the company reply to this. I would be interested in their response.
The only thing going for the place is the location.
However, I will be driving to a cheaper more organized place in future.
Pity the rating doesnt allow zero stars.
Morrisons does not give opportunity to give feedback/review info.
If I visit again I will take photos of the mess and post these.”
“Thought I would get in early before mad rush as I needed cream for my morning coffee and other bits and bobs I needed.All the workers really busy this morning getting on with job in hand,when I got to tills no lights on so I went into self service tills .Not a brilliant idea as I am disabled and use a scooter ,I was really struggling as it’s set up for more left hand use that’s the problem for myself ,my left hand side isn’t good.Then I saw a lady called Michelle she helped me do everything bless her nothing was a problem for her she was so kind ,polite and so helpful or I would have still been there then I went to kiosk ,Michelle turned up again to serve me what a lovely kind lady so would like to say to Michelle from Malton branch THANKYOU SO MUCH”
“Online order , cancelled with no reason given, , ( it's my friend who has a 4 year old ), she had no other money to buy food, and lives rural, still no refund of £130, and she had to ask for credit in her local shop, now on day 9, oh and don't issue refunds on missing items or substitute item, fraud squad should be looking at morrisons”
“Grrrr
Yes, one more about the Dover store. Today half of the freezers out of action and strong suspicions that thawed out food being refrozen. No wonder the close by Farmfoods is now so busy. Oh, and cheaper too. What a dreadful place Morrisons has become.”
“Once again I have had to complain about Morrisons (Scarborough). This time charging me for three of a item when I only had two. Reading back through other reviews I have had all the same issues as others in the last six months items paid for setting off the alarm, more card discount not applied ect. Sort yourself out Morrisons.”
“Needing to take more care with tags on items - was stopped coming out of Perth branch this afternoon by security after triggering an alarm with my shopping. I asked to speak to a manager about compensating me for the embarrassment - nothing offered - it was made out to be no big deal but it was to me!”
“So frustrated with the More Card transparency. I can not work out what discounts have been applied and I forever think that some don't get applied despite being advertised. I am also autistic and I can't bear to have to work it out (which I believe it would be impossible anyway) my correct discounts while in the shop. And it's too far to drive back to the shop to query the bill. ZERO MARKS FOR THR MORE CARD SYSTEM FOR THE NEURODIVRRGENT AND DISABLED PEOPLE. I'd love for the customer services to contact me about this.”
“Each time i visit the St Helens Boundary rd store I am met with lovely, friendly, helpful staff. The 1 star rating is because of the uncomfortable scowling i got from the small bald Asian security guard while i was eating. He seems to have SMALL MAN SYNDROME or Inferiority complex. This seems to happen quite regular. I do not know what his problem is, a grudge, jealousy perhaps because i am a 6ft 5" muscular well built white male. He is in the wrong job. You do not treat customers like this. The other guards do not have a problem just this little one. I used to work in security and I know how you should treat the public and its not with looks of contempt. He needs to be retrained. I could always ask him to get in my nephews boxing gym if he wants. Its just not normal behaviour. Quite weird really. He has got a problem that needs addressing.”
“Appalling service from Morrisons today. Sandwich platters and various other food items ordered for a funeral. Morrisons rang one hour before delivery time to say it was not available. Four cream horns arrived with some random cakes as an apology. This has caused huge distress to a family already facing a heartbreaking day. Shame on you Morrisons”
“Morrisons on outland road in Plymouth has gone down hill.empty shelves, no staff stocking up or on the tills. fruit rotten and low dates.Flowers don’t last very long and plants half dead due to not being watered. Very disappointed with the quality of the food and look of the store”
