Looked on the website to see the opening time for Morrisons Colindale was 09:30 only to be told on arrival at 10:00 that it was 11:00 only. Store is apparently only open for NHS staff until 11:00. I complained that the web site does not make this clear but the three security staff just shrugged and suggested that Morrisons were not responsible for their own website. Several other frustrated customers also turned away. This is really not good customer service no matter how you try and spin it. By the way, they actually had around zero customers. Fortunately there are other supermarkets...