If I could give zero I would. Morrisons should be ashamed of themselves. Like thousands of other people, I have had my more vouchers stolen. I live in Northumberland and the vouchers that I had been saving towards my xmas shop were requested and spent in Sittingbourne, Kent. Some 330 miles away from where I live. Contacted Morrisons to receive the generic email which in a nutshell blamed me. They try to claim that customers are "allowing" their accounts to be hacked. Even though my password was unique to them, they refuse to investigate. They refuse to enter into any discussions. They refuse to refund. They refuse to accept any responsibility. They have stopped responding to emails. They have a serious breach in their security that I have since found has been going on for over 18 months. Despite Watchdog and Rip Off Britain investigating, they still will not help loyal customers to get back their stolen vouchers. I will never again shop in there. Disgusting!
4 years ago
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