We placed our first ever on line delivery order yesterday basically due to Covid and to adhere to lockdown. I wasn’t sure what to expect and wasn’t expecting perfection but I certainly wasn’t expecting a e mail less than two hours before delivery informing us almost a third of the items would be missing and/or replaced, seventeen items to be precise ! Some of the replaced items were similar or the same but different brands although most more expensive ? The most notable was red wine. We ordered wolfblass red Cabernet and some French Cotes du Rhône all of which were missing. Not only were they replaced with totally different wines, Shiraz but the ones selected were almost double the price ! This, despite one bottle of red, a merlot being available at the same price but instead of adding more of this chosen item, they’ve added completely different and significantly more expensive items ! We thought not going to the shops was the right thing to do but this outcome makes me think that was a mistake and I certainly won’t be using Morrison’s again if this first experience is anything to go by !
8 months ago
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Morrisons has a 2.32 average rating from 1,516 reviews

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