Officious and unpleasant staff member Extremely annoyed after visiting Morrisons in Cardea, Peterborough for my weekly shop this evening. Only one check-out was open, with a queue almost an aisle deep with people with large trollies, like mine, waiting to get served. Queue must have been over 20 minutes long. I'd previously gone to the self-serve tills but a really officious employee said noi trollies allowed, and she wasn't going to ask for another serviced till to be opened. I wandered round the store a bit more waiting for the queue to go down. When I went back later I saw a man with just 2 items - two boxes of beer - get turned away by this same employee because they had to be carried in a trolley because of their weight ... and that happened when there was absolutely no-one using any of the self-serve tills. When I got to the one open served till I found the queue even longer than before. I just wasn't willing to wait over 20 minutes to get served, so I took the three essential items from my full basket and went to the empty self-serve tills to pay for them. One of the items was a bottle of wine, but the next thing I know this same member of staff came up behind me and, without my even having seen me, almost shouted at me to give her space. When I explained where the trolley was, as I couldn't wait that long to be served, she got really uppity saying that it wasn't her job to deal with that. A really upsetting experience, and quite unnecessary when the self-serve tills were all empty.