Wow, wow, wow Morrisons your complaints are getting worse, people are actually using their feet and are shopping elsewhere and removing their shares from your company. Don't you think it's time to wake up and overhaul your stores and staff and try and win your customers back, after all customer service plays a key role and big part in retail and customers pay your staffs wages, but your staff and customer service skills have gone to pot. If you didn't have customers you would have no business, so just wake up and open your eyes before you go under ( which is coming)!!