Member of staff on your self checkout, leaving customers and red lights flashing to go to cigarettes counter and get food she has hidden there and then hid them in her pocket and eats some then wipe her hands on her sleeve and serve customers as normal, us customers was shocked by what we see, one customer heaved🤢, some leave them shopping and walk, we ask for manager but no one interested. This member of staff is tall black lady ( Holloway Road Store) I think you really loosing loads of customers, you need to sort your staff and customers service out as it's awfully bad here.