Customer service standard poor today at Malvern store, Worcestershire. A member of staff at a stand near the checkouts beckoned me to go forward to a till that was about to open. When I said, “oh, this one is open now, is it...?” as I couldn’t yet see a checkout member of staff in position, the woman at the stand leaned towards me condescendingly and answered, “well, I wouldn’t be showing you to it if it wasn’t going to open, would I?” With zero customer service skills, why does this person think she is superior to her customers? We are the people who she relies on for a job. Enough said, I’ve had enough of the queues and rude staff there. With Aldi expecting to set up a store half a mile away, I don’t think Morrison’s can afford to treat customers in this rude way.
7 months ago
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Morrisons has a 2.28 average rating from 1,614 reviews

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