Three hours after my order was due to be delivered yesterday I received an email stating the van had broken down. Today I received a text stating the time they would deliver. Unfortunately this was unsuitable as I was at work. I tried to call the mobile number that sent the text and left a voicemail. I then followed this up with two text messages. No reply. Customer services decided not to answer their phones. No doubt my shopping has been sitting in a van for over 24 hours. Very quick to take my money but not deliver the order. Shoddy service & dreadful communication. and I will not be using Morrison's again. Would give no stars if that was an option.
3 years ago
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