Jane Elliott
Ordered an online delivery of nearly gbp100 from Morrisons to be delivered fri24jul 7pm-8pm,on fri evening I received a call from Morrisons to say that the delivery wouldn't be coming due to staffing problems but I would get a call Sunday morning to arrange a re-delivery. Sunday morning I spoke to the delivery team who advised that there wouldn't be any frozen food due to Freezer problems but driver would be calling me when he was close. Called Delivery team back at 4pm as still no delivery, they advised that my food had been put on the lorry at 3.30.Called Customer services again at 7pm and was told the driver would be definitely delivering it that evening. Monday I called customer service again as still no sign and I was told that it would be delivered tues ,I said this was not acceptable as I was at work but agreed to a delivery time 7pm-8pm.Tuesday I got a call to say they couldn't deliver 7am-8am? but could deliver at 11.00am-yet again told them that I was at work. I was then told that the delivery driver had pressed the incorrect button and the system thought my food had been delivered .After hours waiting on the line I was fed up with all the lies by this time and told them to cancel the order and refund me- It is now fri 30jul and still no refund. Is Morrisons too big to look after the little people now????
5 months ago
Read Morrisons Reviews
Morrisons has a 2.28 average rating from 1,620 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial