I ordered party food online however I had to contact customer service because I could not see my order at all when I logged in to amend my order. Got through to a lady who sounded unbothered and was really unhelpful, she assured me that my order was still there however gave me no resolution on how to fix this problem online so I can add more stuff to my party order? I then asked as my slot is 10-11 am I able to come at the earliest 10, was put on hold for about 5 minutes and then was told that I could go but it might not be ready. Am confused as to why there’s a slot between that time when it ‘may not be ready’ Again the lady sounded unbothered and unwilling to help. I then said ok thanks for your help and she replied thanks for calling and hung up the phone as I was still talking! Unprofessional and unhelpful customer service!
5 months ago
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Morrisons has a 2.28 average rating from 1,613 reviews

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