I agree with everything that people have written about Morrison's! I have been a LOYAL customer since they opened a store in Inverness and for year's they had no delivery service but I was well enough to shop in the store. However, I have had lung cancer and have been left with multiple health problems so can't drive any more. At the beginning of Covid I wrote to Morrison's begging them to do deliveries and eventually they did. I was over the moon! Ha! I have been SO disappointed. I do a large shopping every 2 to 3 week's and with my husband working I depend on deliveries especially just now because he has Covid. Some week's I have had 21 items missing and 11 or more substitution's and today there were 16 items missing and 9 substitution's! I don't order food for fun and I don't ask for deliveries on a whim! I always tip the driver's who are, mostly, wonderful and I really appreciate the work they do for stingy wages! The dates today are ridiculous on some product's and I really have had enough! I did wonder whether the American company who took over Morrison's are deliberately running them into the ground and if they are then how dare they. What is going on in this world that loyalty only goes one way. Morrison's have, absolutely, no loyalty to the people who are putting money in their pockets and that kind of greed is disgraceful! Where is their pride . I will be going elsewhere for my shopping....not that Morrison's will care!