car parking firstly.. my wife parked for over 2 hours with her Mum, shopping and then at the Cafe (receipts available) and since then we've had threatening letters from Euro Car Parks threatening a fine of £80 and now £150. Not paying, it's not legal. Secondly, my last and final shop resulted in a substitution which it turns out now they don't pay the difference on anymore, and actually turned out to be wrongly priced so on the order was £5.23 and on the receipt was £10.46. Morrisons have been contacted 3 times about this, with the current reply so far being once you accept a substitution then that's it. Not good enough. I've moved my shopping to Tesco, matters not to me, but Customer Service is important, and it looks as though Morrison are turning into a bit of an ugly sister.