Not A Happy Customer
Me and my partner had a very unpleasant and appalling experience at Morrisons Cromer store on 28th May at 9:26am . The door was open and we went in to do some shopping , when we asked one staff member if the shop is open she said -at 9:30, which was only few minutes away literally, so we started to browse for items , only to be approached by another staff member to be told in a rude manner- that the shop is still closed and we need to get out! We said it's only few minutes left to which she said she can't do anything about! So we went to Lidl and got our shopping there instead! We have been shopping at Morrisons for years, however after this experience we won't be in any of Morrisons branches ever again. And will be passing our experience to everyone. A customer obviously isn't valued and respected at your stores. After a more than a week has passed since making a complaint about this incident I haven't heard anything back, no apologies, nothing. Sums it up, doesn't it? Customer is a dirt on their shoe! Won't touch Morrisons with a barge pole in future!
10 months ago
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Morrisons has a 2.2 average rating from 1,916 reviews

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