What a disgusting company! I filled in your complaints form over a week ago due (email) to being overcharged £2.50 for one item ( Morrisons card offer) and another item (Meat) being such poor quality I would not have given to a dog. (Sheerness Shop) Having heard nothing (11 days later) except 2 automated response's I went onto an online chat. What a waste of time! after 40 minutes "Afifah K" (chat advisor) starts saying he has to see the product! 11 days later it is long gone in the bin. Terrible customer service and no overcharge refund despite sending my receipt. I kept a copy of the chat file but I doubt they will look into this. Awful Company!