Garry Hunter
Order food to collect on 31/10/23 and the system picked different date when I went to end and paid. Tried calling EVERY NUMBER listed for the store and various customers service numbers. Eventually got through and on informing them I was 15 minutes from my local Perth, Scotland store and couldn't get though and even though the order wasn't for another 11 days it wouldn.t let me edit it. She passed me to the store. Store took details for the change and person I spoke to said customer team I spoke to could do that. 3 days later I got an update with the exact same wrong details for the order date/time. On 2/11/23 I called again. Indian lady said she would transfer me to store. When I explained she should be able to do it she agreed but still transferred me anyway. This time to a 'store' in South Africa. They said they could fix it anyway and transferred me to another customer service team, god knows where. They put me on hold. After being transferred 5 times now having gone round the world another customer service lady has told me she has changed it. Fingers crossed. Morrison customer service is absolutely the worst I have come across in my 56 years of life!!!!!!!!!!!!!!
3 months ago
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Morrisons has a 2.2 average rating from 1,887 reviews

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