Been complaining for 2 years about Paignton Morrisons for permanent screaming fire alarm on entering and exiting the store. I have hyperacusis and find this very uncomfortable. Customer Services initially friendly, responsive and helpful and arranged for teams to visit the store to resolve the issue. After 2 x teams had unsuccessfully tried to fix the issue, I'm now being totally ignored by Customer Services as well as Rami Baitiéh's team with no hint of an apology. This store was my go-to store for years but I mostly shop elsewhere now.
4 months ago
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Morrisons has a 2.2 average rating from 1,939 reviews

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Alice, Customer Support

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