Just want to give a shout out to 2 members of staff at Morrisons in Hartlepool and their exceptional customer service to my 80 year old father in law. He is disabled and had 15000 points on his phone which he couldn’t download as no verified email. His memory isn’t good and he couldn’t remember his email or password and The manager Victoria tried for quite a while to sort and then gave him a £10 voucher to spend in store as she couldn’t download the points. She also allowed him to keep all his previous points which left him feeling very happy. The 2nd member of staff Rebekah was equally as accommodating and deleted his account and made another with details I could keep for him. Plus he got a card which would be easier for him to use in store. These staff are excellent and made my dad in law a happy man. He has just had a lengthy stay in hospital after a fall and his trip to Morrisons today was his first outing with me since his operation. How lovely for these ladies to go beyond the call of duty for him. Well done girls you’ve now got my custom as well.